Good day my dear readers and followers,
There is nothing much important in this blog, all I wanted it to share my actual experiences with some of the Internet Service Providers in the Philippines. Anyway, most of the providers are signal dependent and therefore, my review will only consider area near my place, I don't know if other areas are experiencing the same problems, which is in Aliw-iw St.,Morningside Terrace Subdivision, Barangay 602, Sta.Mesa, Manila.
1. PLDT MYDSL, at first, I subscribed to their 386kbps at plan 990, then became plan 1299 for 768kbps with wifi router. I have been a subscriber for 4 years. Imagine, tumagal ako ng 4 years and sa tagal na yun, wala akong ginawa kundi magreklamo ng magreklamo and it took 30 min to 1 hour bago ka maka konek sa customer tech support, so naka loud speaker lang phone ko while waiting sa customer tech support na sasagot. There are instance, na kahit 768 lang yung subscribed plan ko, due to very slow connection, at nagsawa sa kakareklamo k, an agent, decided to make it 1mbps speed at the same monthly rate, siguro, sinet nalang na ganun, without reflecting sa akign subscription, parang pinagbigyan ako... until dumaan ang mga buwan, lalo nang bumagal yung connection. Bumagal yung connection nila during the time na inilabas nila ang unang TELPAD nila.. nagkaroon kasi ng problema ang TELPAD, in fact, I applied for that, but 2 years na nakakalipas, wala pa ang delivery ng TELPAD, until they offer free wifi router, tumagal din sakin ang router, only to find out kaya sunud-sunod ang reklamo ko, defective pala ang wifi router nila...and ginawa lang daw yun just to compete with other, hindi na nila pinaganda pa or even, hindi nakapasa sa quality control. In the end, i decided to cut my services.
2. SKybraodband(1.5mbps) , at first, i was impressed kasi nung unang gamit ko, pag ka click ko ng goodgle, andyan na agad., when i open url, ang bilis mag load, after 1 month, dun na nag umpisa bumagal at ma-disconnect. Halos every other day ang technician nila to visit my place..when my billing came out, nagulat ako... iba silang maningil, advance.... hindi mo pa nagagamit yung 1 buwan, yung bill for the next month, naka-bill na.....until i decided to terminate...
3. Destiny Broadband, during the installation process, maya't maya ang text at tawag... i subscribed to 1.5mbps...never experience na umabot a ganyang speed. ang nakukuha kong speed is 400- lang download and upload, and a very high ping ms...a 3 digit ping is not good. When i call the technical support, wala ako makausap, hirap tumawag, in fact, sa technical support nila, hindi pa ako nakakatawag so what i did is to call the office, not the call center. Pinag papasa- pasahan ka nila....
4. Wi-Tribe(2mbps)... During the installation negotiation, the agent who called me is asking for my exact address, landmark, how far from the main signal. After that, they confirmed that they do have a very strong signal in my area, so they granted the intallation. On the 1st day, the technician who visit my place, told me that the speed na makukuha ko for the meantime is only 568Kbps muna and after 24 hours, saka maactivate ang 2mbps. After 24 hours, still no changes, until lalong bumaba o bumgal yung speed and naging 200kbps. I call ed the customer service and they requested me to have a self- troubleshooting and so I did. hiningi nila ang ilang data sa trouble shooting na ginawa ko like CINR, BSID, and RSSI... after that, saka palang sila nagpapunta ng agent s bahay... and dahil bago ulit ang modem, I need to wait again for 24 hours before the activation of 2mbps. ..after 24 hours, the modem is not working, no connetion, and it was defective. I reported it and ganun pa rin, merong self-troubleshooting silang pinagawa....Now, i am again using new modem, more than 24 hours na and its working, however, the speed is very very slow to the point na 100kbps upload and download yung nakukuha ko and a very high ping (600+). I reported it and the agent who verified my account said that, the signal na pinagkukunan ng wi-tribe is more than 400 miles away sa bahay... sobrang layo daw ng signal and that hindi makakuha ng malakas ang modem sa bahay....Now, I requested to terminate.
5. Globe DSL - to be installed this friday.(June 8, 2012)
There is nothing much important in this blog, all I wanted it to share my actual experiences with some of the Internet Service Providers in the Philippines. Anyway, most of the providers are signal dependent and therefore, my review will only consider area near my place, I don't know if other areas are experiencing the same problems, which is in Aliw-iw St.,Morningside Terrace Subdivision, Barangay 602, Sta.Mesa, Manila.
1. PLDT MYDSL, at first, I subscribed to their 386kbps at plan 990, then became plan 1299 for 768kbps with wifi router. I have been a subscriber for 4 years. Imagine, tumagal ako ng 4 years and sa tagal na yun, wala akong ginawa kundi magreklamo ng magreklamo and it took 30 min to 1 hour bago ka maka konek sa customer tech support, so naka loud speaker lang phone ko while waiting sa customer tech support na sasagot. There are instance, na kahit 768 lang yung subscribed plan ko, due to very slow connection, at nagsawa sa kakareklamo k, an agent, decided to make it 1mbps speed at the same monthly rate, siguro, sinet nalang na ganun, without reflecting sa akign subscription, parang pinagbigyan ako... until dumaan ang mga buwan, lalo nang bumagal yung connection. Bumagal yung connection nila during the time na inilabas nila ang unang TELPAD nila.. nagkaroon kasi ng problema ang TELPAD, in fact, I applied for that, but 2 years na nakakalipas, wala pa ang delivery ng TELPAD, until they offer free wifi router, tumagal din sakin ang router, only to find out kaya sunud-sunod ang reklamo ko, defective pala ang wifi router nila...and ginawa lang daw yun just to compete with other, hindi na nila pinaganda pa or even, hindi nakapasa sa quality control. In the end, i decided to cut my services.
2. SKybraodband(1.5mbps) , at first, i was impressed kasi nung unang gamit ko, pag ka click ko ng goodgle, andyan na agad., when i open url, ang bilis mag load, after 1 month, dun na nag umpisa bumagal at ma-disconnect. Halos every other day ang technician nila to visit my place..when my billing came out, nagulat ako... iba silang maningil, advance.... hindi mo pa nagagamit yung 1 buwan, yung bill for the next month, naka-bill na.....until i decided to terminate...
3. Destiny Broadband, during the installation process, maya't maya ang text at tawag... i subscribed to 1.5mbps...never experience na umabot a ganyang speed. ang nakukuha kong speed is 400- lang download and upload, and a very high ping ms...a 3 digit ping is not good. When i call the technical support, wala ako makausap, hirap tumawag, in fact, sa technical support nila, hindi pa ako nakakatawag so what i did is to call the office, not the call center. Pinag papasa- pasahan ka nila....
4. Wi-Tribe(2mbps)... During the installation negotiation, the agent who called me is asking for my exact address, landmark, how far from the main signal. After that, they confirmed that they do have a very strong signal in my area, so they granted the intallation. On the 1st day, the technician who visit my place, told me that the speed na makukuha ko for the meantime is only 568Kbps muna and after 24 hours, saka maactivate ang 2mbps. After 24 hours, still no changes, until lalong bumaba o bumgal yung speed and naging 200kbps. I call ed the customer service and they requested me to have a self- troubleshooting and so I did. hiningi nila ang ilang data sa trouble shooting na ginawa ko like CINR, BSID, and RSSI... after that, saka palang sila nagpapunta ng agent s bahay... and dahil bago ulit ang modem, I need to wait again for 24 hours before the activation of 2mbps. ..after 24 hours, the modem is not working, no connetion, and it was defective. I reported it and ganun pa rin, merong self-troubleshooting silang pinagawa....Now, i am again using new modem, more than 24 hours na and its working, however, the speed is very very slow to the point na 100kbps upload and download yung nakukuha ko and a very high ping (600+). I reported it and the agent who verified my account said that, the signal na pinagkukunan ng wi-tribe is more than 400 miles away sa bahay... sobrang layo daw ng signal and that hindi makakuha ng malakas ang modem sa bahay....Now, I requested to terminate.
5. Globe DSL - to be installed this friday.(June 8, 2012)
9 comments:
anong update sa globe dsl?
anong update sa globe dsl?
Tama ka jan bos, naniniwala ako sayo jan, dami din naman kasing problema sa malalaking kumpanya... parang wala na silang pakialam sa kustomer...Tayo din naman nagbibigay ng pera sa kanila... mas maganda sana kung may sumulpot na internet provider na aware at matulugin sa customers nila... wala pang ganyan sa Pilipinas.. tsk tsk..
dapat pasabugin na yang lahat ng isp sa pilipinas puro panloloko ginagawa nila! ano kayang number ng al - queda?
HAhaha! Parang no choice ka sa mga ISP Provider. Lahat may problem sa connection..hehehe!
It's true. I paid 998/month for supposedly 2Mbps. But I only get a maximum of 200+Kbps.
grabe naman o yung naranasan nyo. pero salamat sa pagpost nito, nakatulong sapaghahanap ko kung ano'ng ok na ISP :)
have agreat day!
Im very interested on the internet condition of Globe DSL...kindly update. Thanks!
Hello Guys,
This is an update.
Mas malakas ang signal nung aming Internet na Wireless kesa sa mayroong wire... Globe Wimax
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